Privacy Policy
How zspark ai llc handles account, creation, transaction and technical information when you use AI Image To Video.
This Privacy Policy explains how zspark ai llc (“we,” “us,” or “our”), the operator of AI Image To Video, handles information when you visit or use the service at aiimage2.video.
Information we process
Account information
When you sign in, AI Image To Video and its identity provider may process identifiers such as your email address, display name, authentication provider, session information, and account ID. Authentication credentials are handled by the configured identity provider; AI Image To Video does not create a separate password database.
Creation content
We process prompts, uploaded source images or other media, selected models and settings, generated outputs, and related metadata needed to provide the creation service. Creation records may include status, timestamps, Credit cost, error information, and references to stored media.
Usage and technical information
The service may process request times, pages and features used, browser and device information, IP-derived security signals, diagnostic events, and operational logs. These records help operate the service, prevent abuse, investigate failures, and improve reliability.
Credits and transaction information
If you make a purchase, we and the payment provider shown during Checkout may process plan selections, purchase identifiers, payment status, currency, amount, subscription state, and refund status. Full payment-card or wallet credentials are handled by the payment provider and are not intended to be stored by AI Image To Video.
Cookies and similar technologies
AI Image To Video and its service providers may use strictly necessary cookies, session storage, and similar technologies to authenticate users, preserve security and account state, remember service preferences, and complete requested workflows. Blocking these technologies may prevent sign-in or other account features from working correctly.
How information is used
Information is used to:
- authenticate users and maintain sessions;
- accept prompts and source media, run generations, and deliver results;
- calculate, reserve, grant, and display Credits;
- operate subscriptions, purchases, cancellations, and refunds;
- secure the service, enforce usage rules, and investigate abuse;
- diagnose failures, measure reliability, and improve the user experience; and
- comply with applicable legal obligations and valid requests.
Service providers and disclosure
Information may be shared with providers that support authentication, hosting, storage, media processing, generation models, observability, fraud prevention, customer support, and payments. They receive information only as needed to perform their services or meet legal obligations. Information may also be disclosed when required by law, to protect users or the service, or as part of a lawful business transfer.
zspark ai llc does not independently sell personal information or build third-party advertising profiles from creation content.
Retention and deletion
Account, generation, media, Credit, transaction, and security records are retained only for as long as reasonably needed to provide the service, preserve transaction integrity, prevent abuse, resolve disputes, or meet legal obligations. Deleting a creation removes it from your normal history experience, but limited records may remain temporarily in backups, fraud-prevention systems, or legally required transaction records.
Security
Reasonable technical and organizational safeguards are used to protect information. No networked service can guarantee absolute security. Keep your sign-in method secure and report suspected unauthorized access to [email protected].
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, or export certain personal information, or object to particular processing. You can delete supported creations from My Creations and sign out at any time. To make a privacy request, email [email protected]. We may need to verify your identity before completing a request.
International processing
Providers may process information in countries other than your own. Where required, zspark ai llc will use an appropriate legal mechanism for cross-border transfers.
Children
AI Image To Video is intended for people who meet the eligibility requirements in the Terms of Service. If we learn that an ineligible person has created an account, we may restrict the account and take appropriate steps to delete personal information, subject to legal retention duties. Contact [email protected] if you believe an ineligible person has provided us with information.
Changes to this policy
This policy may be updated as the service, providers, or legal requirements change. Material changes will be identified by a revised date and, where required, an additional notice.
Contact
Questions about this Privacy Policy or AI Image To Video’s data practices can be sent to [email protected].